Resources for you teams to thrive year-round!

Successful staff growth depends on repetition and reinforcement. Each month, your team will participate in live training sessions designed to educate participants on what great customer experiences look like, how to create them, and how to capitalize on them. Pivot’s reinforcement program focuses on three elements: engagement, education and encouragement.

Why Pivot?

We know there are many options when it comes to training your team throughout the year. We also believe training isn’t a ‘one and done’ thing – which is why we provide a comprehensive program that helps teams through all the seasons.

Enrolling in our Reinforcement Training Program (RTP as we like to call it) means you get access to monthly live webinars, and hundreds of on-demand sessions from our vault.

Below is our live webinar lineup for the year, see full descriptions here.

  • Overcoming the Fear of Outbound Calls
  • Upselling and Cross-Selling
  • Sales Stories
  • Communication 101
  • Golden Nuggets
  • Pep-Talk
  • Passionately Professional
  • Industry Updates
  • Emotional Intelligence
  • Creating Calm for Your Customer
  • Tech Extravaganza
  • Take the Lead

Along with monthly webinars and on-demand content, you’ll receive a weekly Pivot Tip to your inbox – some say this is their favorite perk (and our readership rates don’t lie ).


The best part? Our affordable monthly flat rate for the entire team. We will ask you a few simple questions on the form to get you setup in no time. Please have a list of attendees ready. We suggest including those who are on the front-line and working with customers and members the most.

  • $750/month flat rate (one year contract, then month to month)

Fill out the form to sign up and set your team up for success!

Need more info? Contact us


Fill out the form below to get more information or enroll in the program.